What our users say
Skoda Citigo in Montenegro
Everything was great! Everything was to my liking. The staff worked promptly. The car was waiting in the airport parking lot. The employee explained everything clearly. Quickly filled out the documents and wished me a good vacation. The car is excellent, economical. The main thing did not let me down. I will recommend your company to my friends. All the best to you and prosperity to your company!
Hyundai Tucson in Crete
In general, everything is on time, the car is in good working order, Hyundai Tyukson, increased fuel consumption (it is for 1.6 euros per liter) and, of course, the size of its vehicle for the small streets of Crete was completely inappropriate. For female legs, the grip would be deadly heavy. There were no options left, we took it, in general we did not become upset, only the fuel costs were twice as high as planned. Adonis, the manager behaved very well and responsibly, in principle, next time I think we will turn to them, although we will first discuss the exact model of the car))).
Ford Focus in Turkey
Everything was great. The owner of the car was very responsive and accommodating. We had to stay 3 extra days. Gokhan extended our lease. The car was also excellent, consumes very little fuel. I recommend.
Skoda Fabia in Montenegro
Good car. The best economical option. We traveled on it around Montenegro with our family - we were satisfied. I recommend the supplier as decent and honest - thanks Milan. Maximum comfort for a minimum budget.
Mazda 6 in Armenia
Everything went great, I was treated very kindly and the car is lovely, no problems at all. I also asked to return it at the airport and the person kindly came to pick it up. I am very satisfied with everything!
Suzuki Swift in Azerbaijan
excellent and reliable car we booked the car in the office the price is good we had a good ride around the city we really liked the car did not let us down without any problems the car is like new and clean without any odor employees are good especially thanks to the manager Elshan he explained everything in detail and well explained to us and helped us a lot in what points and in aroused a lot of confidence in their company thank you for your service
Renault Clio 5 in Turkey
Everything went well. The car was handed over right at the airport, the car arrived on time. It was convenient that we paid in cash and without a deposit. The car was well equipped. We had to return it later than originally planned because the flight was postponed, the lease was extended without problems for an extra fee. It was always possible to get in touch with the contact person via WhatsApp. There were no problems with the return.
Mini Countryman Cooper S in Georgia
There were some problems with the Mini Cooper (it seemed to be under repair due to an accident), we were offered a choice of other similar cars for the same price. We ended up taking a yellow 2017 Hyundai Veloster, overall everything was great, the rental is good
Nissan Kicks in the UAE
Great car rental service! Recently rented a Nissan Kicks car and was very satisfied! The car was almost new in good condition, clean and fueled. The paperwork took minimum time - Farook manager drove the car to the hotel, helped to inspect the car, fixed all the damage on the body, explained everything clearly and without unnecessary questions. Prices are adequate, without hidden commissions. I took out full insurance just in case. For 10 days of rent no problems with the car. I did not break any traffic rules, did not drive on toll roads. The return of the car also went without any problems. On the day of return, Farook manager called, arranged a place near the airport, washed the car before the return, checked the car, no new damage was found, then we were taken to the airport. Farook is the best, provides high level of service👍 If you need a reliable car rental with honest terms, I recommend this company! Will definitely apply again.
Kia Picanto in Georgia
Everything went well) the car was in great condition, I returned it in the same condition. The car was clean and everything worked. Gena explained everything cool, and told me everything. Thank you very much!
Opel Mokka in Turkey
Thank you very much to Devrim for providing the car. The car was delivered to the hotel on time, inspection and clearance took 15 minutes, same for return. The Opel mokka was a 2025 with 4000km mileage. Toll roads were paid when returning the car.
Suzuki SX4 in Cyprus
In general, we are satisfied. The only drawback was that they immediately gave us a child car seat that could not be used, not safe. It was not fixed, the paralon was torn, it was falling off. We were replaced, but the new was not fixed at all.
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Frequent Questions
The 'Pending' status means that we are still in the process of confirming the availability of the vehicle with the rental provider. Once confirmed, we will send a confirmation right away.
The Voucher is a document confirming your rental, serving as proof that you have booked and pre-paid for the vehicle. It includes delivery instructions, rental conditions, and the contact details of both the client and the rental provider.
Your Voucher will be included as an attachment with the confirmation email once your car rental is confirmed. You can also download it from your Bookings page after the booking has been confirmed.
Bookings are typically confirmed within a few hours, but it can sometimes take up to 24 hours. We request confirmation for every car hire to prevent any possible technical problems.
Check the status of your booking on your Bookings page. You will automatically be redirected there after you make a booking with us.
The insurance is always provided by the rental provider.
CDW reduces your liability to your own rental car in case you cause an accident (and it's your fault). Usually, CDW sets the maximum amount of money you will have to pay for potential damages. Without CDW, you could be liable for the full cost of the rental vehicle if it were to be damaged. With CDW, you won't have to pay the full cost of repairs, but contribute to repair costs up to an agreed level. Often wheels, tyres, glass, underbody, roof, keys, locks, and aerials are not covered by the CDW.
TP limits your liability in the event that the rental car is stolen. Usually, TP sets the maximum amount of money the car rental company will charge you for replacing a stolen car or repairing damages from a car theft attempt.
SCDW and FDW usually cover those parts of the car that aren't covered by the standard CDW, such as windows, wheels, or tires. They may also reduce the Security Deposit and/or Excess, meaning you may have to leave a lower deposit at pick-up or even not pay anything for damages.
In case you injure other road users, or damage someone's property, while driving, TPL coverage will pay these costs. In most countries, TPL coverage is required by law. TPL does not cover any damage to the driver's own rental car, nor does it cover theft of the car.
The deposit amount is held for the duration of the rental. It will be unblocked or refunded upon the safe return of the vehicle or within 10 to 28 days after return, as long as there has been no additional expense to the rental provider.
Excess is the maximum amount of money you will have to pay for potential damages. For example, if your damage Excess was 200 EUR and the damage to the bodywork is 1,000 EUR on return, you would only have to pay 200 EUR. The remaining 800 EUR would be covered by the insurance policy. The Excess amount for each car is found in the agreement with the rental provider.
The Security Deposit is an amount usually consisting of an Excess and the cost of possible future expenses (fees, missing fuel, speeding tickets, fines). An Excess is an amount of money up to which you will be responsible in the event of damages to the car.
Rental providers require a Security Deposit to cover themselves for any potential car damages or future expenses, such as administrative fees, missing fuel, and parking/speeding tickets/fines, as well as the deductible of the CDW. For this reason, in most cases, you will be required to leave a Security Deposit when you pick up the car to ensure its safe return.
Sometimes the car rental provider may only guarantee a certain category of car, not a specific make and model. Car rental companies group different cars in the same category which should have the same features as confirmed at the time of booking. Such cars will be tagged "or similar" next to the make and model, with details displayed on hover.
Rental providers do their best to supply the exact car that you booked, but they cannot guarantee a specific car model due to factors like late returning or last-moment damages. Due to these changeable circumstances, you may be provided with a close model from the same class of cars.
To cancel your booking, log in to My Bookings and click Cancel. If you cancel a booking before the No-refund period, your prepayment will be fully refunded.
Contact us directly by email or telephone. We’ll evaluate your request, check if the changes are possible, and update your booking. Depending on the nature of the changes, additional cost may occur. Amendments can take up to 24 hours to be processed.
Go to your Bookings page after the rental has ended and click "Leave a Review" to rate your experience. Should you wish to discuss any issues that occurred during your rental, please contact us and allow us to investigate the matter.
The rental agreement you sign with the rental company is subject to its rental conditions and the law of the country you are renting in. Read the rental conditions of the agreement carefully and make sure you understand and agree to them.
Yes, but additional delivery charges may apply whether on pick-up or return. Some companies may offer free deliveries to certain places when the rental duration exceeds a certain number of days.
If you can't return your car at the agreed drop-off time, inform the rental provider. It might be possible to return the vehicle slightly later than agreed.
Some rental providers restrict the amount of kilometres per day or per rental period. Payment for any extra mileage will have to be made on return, unless you purchased Unlimited Mileage when booking.
It depends on the insurance you have. In case there are any damages, bring it to the representative’s notice. Ask them about any charges they consider necessary and get it in writing. In most cases, the rental provider will charge you for any damage by keeping some of your Security Deposit. Always leave yourself enough time on return before the flight.
Make sure that the supplier representative signs off the drop-off and ensure that the rental agreement is signed off by the supplier.
If your flight time or number has changed, you should provide the actual information to the rental provider as soon as possible.
Yes, optional extras must be requested when booking, and associated costs will be displayed where available.
Some rental providers offer the possibility to cross national borders, while others do not. If crossing the border is allowed, additional fees may apply to cover extra insurance, taxes, etc. You must inform the rental provider about crossing borders; otherwise, your insurance may become invalid. Ask for advice on the driving territories/countries you plan to visit.
In most cases, rental providers will not refund for returning the car earlier than agreed.
The additional driver needs to meet the same requirements as those for the main driver. Any additional driver needs to be present at pick-up, possess their documents, and be registered in the rental agreement.
Thoroughly check the car for any imperfections at the time of pick-up and notify the car rental supplier of any issues. Take photos of the rental car before pick-up and after drop-off so there is no confusion regarding the car’s condition upon return. Any damages on the car might affect your Excess if not addressed before the rental. Always keep any paperwork you are given.